Sikaraa.com
Cancellation & Refund Policy
Last updated on Dec 28th 2023
Sikaraa.com believes in helping its customers as far as possible,
and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within
same day of placing the order. However, the cancellation request
may not be entertained if the orders have been communicated to
the vendors/merchants and they have initiated the process of shipping them.
Sikaraa.com does not accept cancellation
requests for perishable items like flowers, eatables etc.
However, refund/replacement can be made if the customer establishes
that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the
same to our Customer Service team. The request will, however,
be entertained once the merchant has checked and determined the
same at his own end. This should be reported within
same day of receipt of the
products.
In case you feel that the product received is not as shown on the site
or as per your expectations, you must bring it to the notice of our
customer service within same day of
receiving the product. The Customer Service Team after looking into your
complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the
Sikaraa.com, itâll take
1-2 days for the refund to
be processed to the end customer.
